Top MarTech News From the Week of December 5th: Updates from Salesforce, Zendesk, Gong, and More

The editors at Solutions Review have curated this list of the most noteworthy MarTech news from the week of December 5th. This round-up covers announcements and updates from Salesforce, Zendesk, Gong, and more.

Keeping tabs on the most relevant CRM and MarTech news can be a time-consuming task. As a result, our editorial team aims to summarize the top headlines of the week in the marketing technology landscape. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy MarTech news. With that in mind, here are some of the top MarTech news from December 5th.

Top MarTech News From the Week of December 5th, 2025

Brandpoint Debuts a New AI-Powered Tool for PR Teams

Brandpoint, a sponsored content and media placement company, has launched Brandpoint AI Optimize, a new tool designed to help PR teams navigate the evolving landscape of AI-driven search, large language models (LLMs), generative engine optimization (GEO), and branded visibility. With the solution, teams can utilize a library of assets curated to support PR campaigns, branded content optimized for AI visibility, technical audits of their brand content, and a customized release strategy that adheres to best practices for placement timing, channel usage, and content formatting.

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Gong Acquires Rebound, an AI Prospecting Platform

Gong, a revenue AI OS provider, has acquired Rebound, an AI prospecting platform for GTM teams. The combination of Gong’s existing product and engineering teams with RightBound’s team of experts will help Gong accelerate the development of its future AI and workflow orchestration efforts. Additionally, RightBound’s expertise in aggregating, synthesizing, and verifying complex data and signals from dozens of third-party data sources will bolster the Gong Revenue Graph, including financial data, news, buying group information, contact job history, and much more.

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Pipedrive Appoints a New Chief Financial Officer

Pipedrive, a sales CRM for small companies, has appointed Regi Vengalil as the company’s new Chief Financial Officer. Vengalil brings nearly twenty years of financial and strategic leadership experience from high-growth SaaS, fintech, and AI-driven companies. In his previous roles, he helped companies such as Trax Retail, Metromile, and Expedia Group navigate complex market landscapes and drive clarity and discipline in their financial operations. As CFO, Vengalil will oversee Pipedrive’s global Finance organization, covering payments, pricing, corporate strategy, and legal operations, and support the company in expanding its AI-native product capabilities.

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Salesforce Debuts Agentforce Nonprofit

Salesforce has announced details on Agentforce Nonprofit (formerly Nonprofit Cloud), which is launching with new, purpose-built AI agents for fundraising, program management, volunteer coordination, and donor support. With Agentforce Nonprofit, companies gain access to AI agents that can enhance their teams and reduce administrative time, resulting in hundreds of hours saved. The pre-built offerings available now include AI agents for managing Prospect Research, Participant Management, Volunteer Capacity and Coverage, and Donor Support.

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Salesforce and AWS Announce Agentforce 360 for AWS

Salesforce, in collaboration with Amazon Web Services (AWS), has also announced Agentforce 360 for AWS. This new offering will run fully on AWS’s global, secure infrastructure, providing users with access to proven foundation models through Amazon Bedrock. The co-innovated solution will also give enterprises a safe path to addressing the most critical roadblocks in enterprise AI adoption, including trust, governance, and time to value. Available exclusively in AWS Marketplace in early 2026, Agentforce 360 for AWS will empower teams to deploy trusted agents at scale, streamline AI procurement, and accelerate ROI through seamless buying, billing, and aligned customer incentives.

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Zendesk Details a Strategic Collaboration Agreement with AWS

Zendesk, a service-centric CRM company, has announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). As part of the SCA, the companies will accelerate AI-powered contact center innovation and collaborate on joint go-to-market strategies that support the global growth of Zendesk Contact Center. They will also focus on integrating Amazon Connect voice capabilities, conversational analytics, and sentiment analysis with Zendesk Contact Center. Adrian McDermott, Zendesk CTO, says, “This collaboration helps Zendesk build the next generation of agent-centric solutions, where AI is seamlessly integrated—not bolted on—ensuring every interaction across channels, agents, and systems drives resolution.”

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For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.