Solutions Review highlights the most common application performance monitoring (APM) use cases you need to know about so you can select the best software.
Application performance monitoring has risen from a niche technology to become one of the most critical monitoring technologies. As modern business apps become more powerful, performing numerous essential tasks at once on multiple platforms, they can put an enormous strain on your company’s resources. That’s why APM vendors have constantly been adding new features and expanding their solutions to help business keep up with the power of their critical applications.
With all these new capabilities, it can be difficult to evaluate the solutions that are right for your business. Different companies will have different requirements for monitoring application performance. Below, we’ve listed six common application performance monitoring use cases, according to Gartner, that every business should know.
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Traditional IT teams benefit from APM solutions by keeping an application infrastructure running smoothly and efficiently. APM solutions can help general IT professionals (I.E. those not concerned with specific areas of IT) quickly identify problems with critical applications thanks to features like service monitoring and anomaly detection. All IT teams can benefit from early-warning notifications of performance issues.
DevOps release teams can take advantage of several of the capabilities of APM suites to rapidly assess the quality of recent app releases. In addition to quickly detecting and diagnosing issues, DevOps teams need to coalesce in-depth data from multiple tools (APM included) and plan for future requirements. Being able to assess the performance impact of recenty-released applications can provide useful insight for planned changes to the app infrastructure.
For companies that operate dedicated application support teams, having the right APM solution can make a huge difference in monitoring application help and performance. APM suites assist support teams with triage and root cause analysis, script and code development, Gartner has specifically noted cross-application tracing as an APM feature to help app support teams determine the locations of problems.
Application development teams are constantly dealing with new technologies that significantly affect how applications can perform. APM solutions allow users to test applications throughout the development lifecycle and isolate performance and other issues. For app development professionals, APM suites can also include method-level code visibility and infrastructure visibility, helping developers understand the impact of code.
Application owner or line of business (LOB)
Gartner has noted an increase in application owners and LOB managers, who are responsible for service delivery on a non-technical perspective, taking an interest in APM suites. These users focus on delivering successful customer journeys through business metrics, which can be affected by application performance. Owners and LOB professionals are also looking at end-user experience data to detect performance trends.
CloudOps engineers are looking to APM vendors as cloud-native applications become more common, and providers are evolving support to apps built using microservices, packaged in containers, or deployed across elastic infrastructures. Since cloud-native applications are typically isolated from servers, operating systems, and network dependencies, CloudOps professionals look to APM solutions to help them successfully monitor cloud applications.
Looking for a solution to help you improve your network performance? Our Network Monitoring Buyer’s Guide contains profiles on the top network performance monitor vendors, as well as questions you should ask providers and yourself before buying.
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