ManageEngine is launching RMM Central for unified remote monitoring and management solution, according to a press release on the company’s website. The new solution, available immediately, provides a complete overview of all hardware and software inventory. RMM Central helps managed service providers (MSPs) discover networks, monitor device performance, detect and manage faults, deploy missing patches, and enable remote access.
ManageEngine provides for full visibility into networks, applications, and infrastructure. Its OpManager solution stores collected information and delivers a communication path between the OpManager and plug-ins. The OpManager Applications Manager plug-in supports commercial applications (including databases from IBM, Microsoft, and Oracle) as well as other open-source products.
RMM Central can identify and fix performance issues like alarms and outages before they cause serious problems for your company. With automated, proactive IT security and centralized asset management, ManageEngine can help businesses customize security policies and hardware/software management protocols. The solution also features instant remote troubleshooting, letting users collaborate with multiple technicians simultaneously to achieve service levels faster.
In the company’s press release, ManageEngine’s Vice President Mathivanan Venkatachalam stated: “Having worked with the MSP market for more than 10 years, ManageEngine is committed to this market and understands the demand for a unified IT management solution. To meet this demand, we’ve developed RMM Central by combining the capabilities from different products to offer holistic features, and we plan to launch similar products down the road. Using these solutions, service providers can optimize productivity with operational efficiency and provide exceptional service to their clients.”
Learn more about ManageEngine RMM Central here.