Effectively monitoring your enterprise’s network requires a set of tools and practices your company needs to follow. As networks grow bigger and more complex, the solutions necessary to monitor everything introduce more in-depth features. One of those new functions incorporates support for mobile networks and connections. Thanks to the rise of smartphones and BYOD, more employees are bringing mobile devices to work than ever. As such, the need for mobile network monitoring has increased tremendously.
Mobile network monitoring isn’t just about examining wireless cellular network performance, however. It also includes observing mobile websites and applications that your enterprise has launched. Because these sites and apps are typically accessed by mobile devices, your company needs to know if those devices are receiving them quickly. Read on to discover how mobile network monitoring allows enterprises to extend their monitoring capabilities beyond their traditional infrastructure.
A benefit of mobile deployments is that users can connect to them from all across the world. While you host your website or application on a local server, they can be accessed by users in any location. You can monitor the connections that mobile devices make to your website and apps in order to determine your access performance in various locations. Specifically, you can examine connections made from geographic areas far away from your hosting location to determine areas of service that are lacking.
Users get their Internet and mobile network access from various different cellular network carriers. These carriers may provide different levels of performance for users accessing your sites and apps. Some network performance monitors (NPMs) can detect when a user accesses your hosted data using a specific cellular network character. This will provide you with insights into which carriers are better supported on your network infrastructure than others.
Real-time mobile device monitoring
Enterprises embracing BYOD encourage their workers to bring in their own mobile devices to work, allowing them to work on projects with a device they’re intimately familiar with. However, these mobile devices will typically connect and disconnect from your network, so monitoring them in real-time is essential for keeping them in check. A good mobile-friendly NPM solution should constantly be checking for connected and dropped devices. That way, if a mobile device connects and drags performance down, the NPM can find out about it as soon as possible.
Area of coverage
With rare exceptions, all mobile devices rely on a wireless connection to get onto the Internet. Mobile devices aren’t tied down to a specific location, which means they could potentially be at any area on your company’s campus. You want to make sure that your mobile network’s area of coverage comprises the whole enterprise and accommodate the number of devices you regularly support. This is especially important if you have a guest network, as it allows you to satisfy visitors to your business while they’re connected to your network.
Our Network Monitoring Buyer’s Guide contains profiles on the top network performance monitor vendors, as well as questions you should ask providers and yourself before buying.
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