How do organizations deal with skill gaps in their IT space? As technologies continue to advance for enterprises, skill gaps consistently become more prevalent. To alleviate these concerns, many turn to outside help, such as a managed service provider. MSPs have grown in popularity in recent years due to this influx of new technologies and the difficulty in managing a cloud platform.
Why You Need a Managed Service Provider
Managed service providers build their services around certified engineers for your preferred cloud infrastructure. Enterprises can work with MSPs to build the perfect cloud platform for their needs. Each provides a personalized approach. In a lot of ways, this can be superior to buying a product and running with it. Organizations can certainly find more value in a personalized system than a download and go SaaS tool.
Enterprises using cloud infrastructures like AWS, Azure, or Google Cloud platform do so for specific reasons. For example, Kubernetes are a popular workload tool for developers but can be difficult to implement internally. AWS offers services like EKS, but this may not always be enough.
The abundance of AWS tools can be overwhelming for building the perfect cloud for your teams, but with the help of an MSP, your headache can be eliminated. Many MSPs specialize in DevOps, meaning your Kubernetes or container implementation will be expertly crafted.
If setting up a development infrastructure isn’t enough, some MSPs even build applications for you. They even help you manage and monitor them over time. Additionally, MSPs offer 24/7 services for enterprises that need it. The scope of what you can accomplish with a managed service provider is very broad.
Cloud infrastructure customers regularly complain about the unmanaged cost. This created an influx of solutions focused on cost management, a core feature for many managed service providers.
How you leverage and manage your cloud determines infrastructure costs. Thus, without detailed knowledge of the infrastructure itself, it’s very difficult to maintain effective cost to performance. MSPs provide enterprises with a cloud certified engineer to help keep costs down while increasing performance. They can provide easy to use platforms with automation, while also having the ability to build cloud-native applications for your cloud of choice.
Outside of the realm of cloud managed service providers exists a space for managed security service providers. These aren’t always necessary though, as many MSPs provide security tools and 24/7 support. They accomplish this through internally built tools and partnerships with solution providers.
Many MSPs work directly with solution partners to provide tools from experts in a specific area. For example, Cloudreach works with Alert Logic to provide quality threat management and detection. Alert Logic recently released a network intrusion detection tool for detecting threats within container environments. In working with solutions providers, MSPs allow their clients to have access to the latest technologies.
You can’t predict the next security threat, evidenced by Alert Logic’s new network intrusion detection tool. Most enterprises won’t have access or knowledge of new tools without the help of an MSP insider.