Business owners today have many options available to them for exciting, efficient technologies that plan to revolutionize business processes and workflows. Enterprise Resource Planning (ERP) software is just one of those technologies, and with cloud computing still on the rise, many are making the switch from on-premise ERP solutions to cloud-based ERP software.
Whether you are looking to implementing an ERP solution for the first time, or want to optimize your existing ERP platform, here are five underused and underappreciated benefits of cloud ERP software, with insights from Perry Koh, technology writer for BestTechie.
1. Grow Customer Satisfaction
Recently, cloud ERP is proving to be very influential in improving the customer experience. For example, CIO’s can support a wholesale customer looking to place a large order by simultaneously checking with their stock reserves for a better understanding of how long the order completion is going to take. Do you have enough product in stock or does this order need to be pushed to manufacturing? ERP software helps companies make more customer-focused decisions based on data collected rather than assumptions – which does more to improve customer relationships.
2. Better Mobile Connectivity
As technology becomes more prevalent in our world, new devices and products are coming out and being sold in the market. This includes new smartphones and mobile devices., so it’s not surprising that businesses are beginning to adopt Bring Your Own Device (BYOD) policies. This allows employees to work where they want, when they want to, and from the tools they want – whether it be on a phone or tablet.
So why do so many companies invest in on-premise ERP technologies when cloud ERP solutions can be pulled to nearly any device? Well, cloud ERP software was designed with mobility in mind, meaning companies can equip their employees with vital information and data without spending a lot of money on hardware. The convenience that mobility allows also means that employees can update information in their ERP platform in real time, from any location.
3. Powerful Data Security
Cloud computing gives people the idea of a platform that is both everywhere “in the cloud” and nowhere – something that is omnipresent and invisible. Nowhere in the term ‘cloud computing’ does it suggest privacy or security. Believe it or not however, the cloud is actually very secure. They are even more secure than on-premise data solutions which require a lot of resources and oversight.
Cloud ERP bundles a variety of security resources into a single platform, which is then monitors by the service provider (or ERP vendor). Everybody knows how costly data breaches can be, so it’s reassuring to know that cloud ERP software adds an extra coat of security to your most crucial information and data.
4. Relieve IT
Before implementing any technology service or platform, it’s important to run the idea by the IT department because when thing go awry, they are the first to respond. Luckily, cloud ERP is considered to be an Software-as-a-Service (SaaS) deployment method, making the jobs of IT easier by mitigating the time consuming and tedious tasks associated with planning software.
Instead of investing the IT department’s time and efforts in the software updates, patches and troubleshooting an on-premise ERP solution, the vendor claims these responsibilities which, in turn, allows IT to work on more important projects that affect your organization’s bottom line.
5. Planning Ahead
Cloud ERP solutions are scalable and capable of accommodating any evolving changes. For example, if a new market opens up and your business wants to try and capitalize on the opportunity, some on-premise ERP solutions could take months to get caught up. A cloud-based ERP solution, however, could reach a successful implementation in just a few weeks.
Looking for more information about ERP systems? Download our free buyers guide, where you can find the top ERP software vendors, snippets about their highest ranking ERP solutions and products, plus the top 10 questions and tips to ask yourself and software vendor before purchasing!
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