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Key Takeaways: Forrester Now Tech for Unified Endpoint Management, Q2 2021

Key Takeaways: Forrester Now Tech for Unified Endpoint Management, Q2 2021

Key Takeaways: Forrester Now Tech for Unified Endpoint Management, Q2 2021

The editors at Solutions Review read the Forrester Now Tech for Unified Endpoint Management, Q2 2021 and provide an analysis of the new report.

Analyst house Forrester recently released its Now Tech for Unified Endpoint Management, Q2 2021 report. This report looks at 21 leading unified endpoint management providers: 1E, 42Gears, Aagon, Baramundi, BlackBerry, Cisco, Citrix, Codeproof Technologies, Famoc, Google, HCL Software, IBM, Ivanti, ManageEngine, Matrix42, Microsoft, Mitsogo, Sophos, Syxsense, Tanium, and VMware.

Forrester defines unified endpoint management as “products that provide a centralized policy engine for managing and securing all employee devices, operating systems, and apps from a single console.” The report divides the providers into three categories based on their category revenue. We read the report, available here, and pulled out the key takeaways.

In the report, Forrester breaks down three key use cases for unified endpoint management:

  • Improve employee experience. Unified endpoint management provides users with greater flexibility to access task-critical information on any device or application or from any location. Cloud-based unified endpoint management solutions can improve user experience for remote workers with features like smoother onboarding, less downtime due to failed patches, and easier access to information.
  • Protect customer trust. Maintaining proper visibility into your infrastructure and solutions is essential to maintaining the safety and security of your customers’ information. Unified endpoint management tools help protect against attacks before they spread, ensuring customer trust remains intact and employees can serve customers without disruption.
  • Increase IT agility. With a unified endpoint management solution, users can deploy IT services faster and more easily with simple policy and application governance capabilities. This can help reduce time spent on the initial device onboarding as well as help resolving device issues through automation.

The market was split into three different sectors based on market share and annual category revenue. The Large category contains companies that make over $200 million in UEM revenue; this group consists of BlackBerry, Citrix, Google, HCL Software, IBM, Ivanti, Microsoft, Tanium, and VMware. These vendors often focus on generating a diverse set of customers, with most hovering around 50 percent of their total customer base being in North America but not going higher. Financial services and healthcare are common industries served by this group.

Midsize vendors garner between $50 and $200 million in annual category revenue; the Midsize companies featured in this report are 1E, Cisco, ManageEngine, Matrix42, and Sophos. More vendors in this category are likely to focus heavily on specific regions instead of having a distributed customer base. Lastly, the Small vendors earn less than $50 million in annual category revenue: 42Gears, Aagon, Baramundi, Codeproof Technologies, Famoc, Mitsogo, and Syxsense round this group out. The distribution of customers continues to shrink here with some having a 90+ percent focus in specific areas, and this group has the least amount of weight in the finance and healthcare spaces.

Read the Forrester Now Tech for Unified Endpoint Management, Q2 2021.

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