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Rebecca Jones
Best Practices
Three Key Components of Outstanding Conversational CX
CRM News
Top MarTech News From the Week of June 9th: Updates from Salesforce, Act-On, ...
Best Practices
Is Your Business Ready for Phygital? Top Considerations for CX Leaders.
Expert Insights
When Smart Gets in the Way
Artificial Intelligence
The Data Governance Comeback: Opportunities No One Saw Coming
Data Management
Resilience Is About Speed, Not Grit
Artificial Intelligence
Are CDOs Buckling Under the Weight of Expectation to Deliver Business Value?
Data Analytics & BI
Companies Are Cutting Jobs, But They Can’t Replace Knowledge
Artificial Intelligence
Resetting the Data Governance Narrative
Data Management
What Problems Do Data Governance Councils and Domain Forums Actually Solve?
Data Management
Strategy Meets Autonomy: How to Align People, Data and Agents
Data Analytics & BI
AI Needs to be Supervised
Artificial Intelligence
Why Can’t We Be Friends? AI Agent Collaboration in Data Engineering
Data Integration
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Top MarTech News From the Week of May 30th: Updates from Gainsight,...
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Top MarTech News From the Week of May 9th: Updates from SugarCRM, C...
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Front Office Modernization: Delivering a B2C Experience for B2B Buyers
Best Practices
Top MarTech News From the Week of April 25th: Updates from Demandba...
CRM News
What Will the AI Impact on Marketing Jobs Look Like in 2025?
Best Practices
Top MarTech News From the Week of April 18th: Updates from Sitecore...
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