Tray.io – State of Automation

From Tray.io

This e-book details the findings of Tray.io’s State of Automation: Insights into the changing landscape of technology, productivity, and process-driven differentiation, including what organizations see as the biggest hurdles to successful automation initiatives, and their expectations for automation growth in the coming years.

Participants responded to questions about their organizational and business priorities, their use of software applications, their approaches to integrating information across applications, and their challenges and successes with automation projects.

The results show an interesting mix of technology-focused initiatives such as analytics, AI, and security; growth-oriented initiatives such as customer experience; and cost-saving initiatives such as sales, marketing, and operational efficiency.