The process of searching for a cloud-based HR software solution is not as simple as it once was. There’s no such thing as a one-size-fits-all approach when it comes to HR software. Solutions today come in a variety of different flavors, each features a particular set of capabilities, strengths, and drawbacks. Choosing the right vendor and solution is a complicated process—one that requires in-depth research and often comes down to more than just the solution and its technical capabilities.
Here at Solutions Review, it’s our job to help simplify that process. To that end, we’ve created a variety of buyer resources and articles to speed the evaluation of enterprise technology solutions. In our Talent Management Buyer’s Guide, we offer readers a full talent management technology market overview. This includes company and product profiles of the top-24 HR software providers, ten questions for prospective buyers, and our bottom-line analysis. To help even more, below are five tips to keep in mind when choosing a cloud-based HR solution.
Tips for Choosing Cloud-Based HR Software
Set a budget
The first thing you need to do is strategically budget and make sure that any software you choose is affordable for your business. Don’t just think about what you can afford to spend, but also how it can impact your team in a positive way. If one product offers you features that can help you reduce turnover and improve productivity for a slightly higher price, it might be worth considering.
Read customer reviews
One of the best ways to compare different cloud-based HR systems is to read real insights from real users; from the past and present. Those customers have already been through the process that you’re currently in, they know where the system shines and what areas of the software system can stand to improve. This is important for cloud-based HR software systems in particular because the system will be hosted by the software provider. That means you should do some extra research about the vendor. Do they have 24/7 customer support? Are they easily accessible in the event something goes wrong with the HR management system? What if the system needs an upgrade, do you have to upgrade it or does the software provider do it? How do they treat customers?
Consider key features
Every business, regardless of size or industry, should have some kind of core HR system with basic features like payroll management, time and attendance, and reporting. It’s important to create a list of features that are important for your business. Prioritize those features and separate the must-haves and nice-to-have features. With so many options available today, it’s hard to set apart which features and capabilities you actually need and which are just talked up by software vendors. Don’t worry, we are here to help. Here is a list of the must-have features you should expect to see when examining any HR solution.
One great option for learning about different tools, especially when it comes to processes and ease of use, is attending demos. See if the vendors or programs you’re considering offer any, or try to set one up by contacting them. This should give you a firsthand look at how it works, so you can determine if it’s doable for your team. HR tech events, conferences or trade shows usually always offer demos to attendee’s, we suggest you give it a try next time you go to an event!
Don’t be afraid to ask questions
This one may be a little obvious, but it’s crucial when selecting an HR software system. Asking questions is a great way to learn about the ins and outs of a product. If you’ve attended demos, read reviews and gone over feature lists and are still left wondering about something specific, reach out to the provider. This should help you get the information you need, while also providing you with a look at their customer support, should you ever need to contact them with questions as a customer.