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Survey From Pega Shows Customer Service Reps Struggle to Properly Assist Customers
Digital transformation solution provider, Pegasystems Inc., has announced the results of a global survey. The findings show that customer service representatives want to do their jobs, but they are …
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The Top 5 Benefits of HR Technology
What is HR technology and how does it fit in with talent management? How can you use it to your organization's advantage? We've got the …
4 Key Considerations for Purchasing Talent Management Software
Talent Management Software (TMS) is a technology tool used by HR professionals to manage employees within an organization. Closely related …
How Workforce Analytics Can Improve Talent Management
Advanced workforce analytics (otherwise known as human capital analytics), believe it or not, can be used to help manage talent. From …
The Impacts of AI Within Talent Management and HR Tech
As we all know, Artificial Intelligence (AI) already taking the HR industry by storm – impacting job descriptions and redefining how HR …
How Automated HR Can Transform Your Business
Automation is a key tenant of digital transformation and has created a significant shift in how enterprises operate. This technology has …
The Benefits of Cloud Computing in HR
There are plenty of technologies and software solutions designed to help HR professionals in their daily job activities. Cloud computing, …