Top MarTech News From the Week of July 31st: Updates from StackAdapt, Algolia, CallRail, and More

The editors at Solutions Review have curated this list of the most noteworthy MarTech news from the week of July 31st. This round-up covers announcements and updates from StackAdapt, Algolia, CallRail, and more.

Keeping tabs on the most relevant CRM and MarTech news can be time-consuming. As a result, our editorial team aims to summarize the top headlines of the week in the marketing technology landscape. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy MarTech news. With that in mind, here are some of the top MarTech news from the week of July 31st, 2026.

Top MarTech News From the Week of July 31st, 2026

Algolia Enhances Its Agent Studio

Algolia, an AI Search and Retrieval platform, has announced significant enhancements to Agent Studio, its application for accelerating the creation and optimization of AI agents and onsite agentic commerce experiences. The enhancements focus on three priorities for retailers bringing agentic commerce to the storefront, including production-ready AI, better shopping experiences, and a faster path to launch. These are now available to Algolia customers with Guardrails and Cost Controls. Teams can also configure the new capabilities within Agent Studio, using Algolia’s implementation path to embed agentic discovery experiences into their e-commerce sites.

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CallRail Introduces New Features to Its Voice Assist Solution

CallRail, an AI-powered lead engagement platform, has introduced new functionalities to Voice Assist, making the solution available to every business and introducing instant, human-like agentic texting. The additions include shared conversation memory, automatic replies to inbound texts, and a standalone Voice Assist agent that agents can deploy with their existing business number, even if they don’t have a CallRail Call Tracking subscription. Ryan Johnson, Chief Product Officer at CallRail, says, “Voice Assist answers and follows up on every call and text, so no customer ever waits on someone being free. Offering it on its own means an owner doesn’t have to set up a full marketing platform first to get calls covered. They can start with their phones answered on day one, and add more when they’re ready.”

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Everseen Acquires the Viztel Portfolio From RadiusAI

Everseen, a global provider of Vision AI solutions for the retail industry, has acquired the Viztel portfolio from RadiusAI, extending its Vision AI platform from the checkout to the entire store. The acquisition helps Everseen close the “blind spot” between checkout and the broader store by giving retailers a single AI-powered view of customer journeys, operations, and store performance while extending Everseen’s market-leading revenue recovery platform into full-store intelligence.

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Freshworks Appoints a Chief Product and Technology Officer

Freshworks, an AI-powered, unified service operations platform, has appointed Ryan Manning as its Chief Product and Technology Officer, reporting to CEO Dennis Woodside. Manning succeeds Srini Raghavan, who is departing Freshworks to pursue an entrepreneurial venture. In the role, Manning will set product and technology strategy across Freshworks’ AI, IT, and customer experience products, and oversee the global product roadmap and engineering organization behind Freshworks’ platform.

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StackAdapt Launches Ivy Studio, an AI-First Advertising Hub

StackAdapt, an AI advertising and orchestration platform, has launched Ivy Studio, a new AI-first advertising hub to help marketers uncover opportunities, make confident decisions, and take action faster. Built directly in the StackAdapt platform, Ivy Studio functions as a unified AI-first advertising hub for planning, forecasting, analysis, optimization, and execution. Additionally, as part of Ivy Studio’s ongoing evolution, StackAdapt will leverage OpenAI’s advanced language models to develop bespoke AI capabilities purpose-built for advertising and marketing.

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Upstream Works and Endava Announce a Strategic Partnership

Upstream Works, an enterprise AI-powered omnichannel contact center solution provider, has announced a strategic partnership with Endava, an AI-native business transformation group. Together, the companies will launch the Upstream Works AI Experience Platform, a purpose-built system that unifies and orchestrates agentic AI workflows and omnichannel AI agents. Additionally, as the launch partner for the AI Experience Platform, Endava will implement and deliver the agentic AI customer experience solution to enterprise clients across key industries, including travel, hospitality, financial services, and retail.

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For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.