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Accenture Announces Acquisition of Maihiro, CX/CRM Consulting Provider
Best Practices
2020: The Year of Experience
Best Practices
2020 CX Resolution: Creating a Customer-First Culture
CRM News
SugarCRM Releases New Customer Experience Products and Vision
Marketing News
38 Percent of Customers Think Brands Get Too Personal
Marketing News
The 8 Major Players In CRM/CX Implementation Services, 2019
Featured
What’s Changed: 2019 Gartner Magic Quadrant for CRM and Customer Experi...
Expert Insights
The Future is Now: It’s Time to Lead, Not Wait to React
Artificial Intelligence
Data as a Business Weapon: How Your Competitors Are Using Data to Crush You and How You Can Fight Back
Data Analytics & BI
From AI to Digital Transformation: The AI Readiness Framework
Artificial Intelligence
Should the Data Governance Manager be Responsible for Implementing an MDM Tool?
Data Management
AI is More Than ChatGPT
Artificial Intelligence
Finding Gold in the Glitches
Data Analytics & BI
From the TARDIS to the Bowling Alley: How Would Fiction’s Greatest Heroes & Villains Judge Our Real-World AI Revolution?
Artificial Intelligence
How Lotus 1–2–3 Changed the World
Artificial Intelligence
The Emotional Rollercoaster of Grief and Growth in AI-Driven Change
Artificial Intelligence
Perplexity Deep Research: Democratizing Access to AI-Powered Insights
Artificial Intelligence
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