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Accenture Announces Acquisition of Maihiro, CX/CRM Consulting Provider
Best Practices
2020: The Year of Experience
Best Practices
2020 CX Resolution: Creating a Customer-First Culture
CRM News
SugarCRM Releases New Customer Experience Products and Vision
Marketing News
38 Percent of Customers Think Brands Get Too Personal
Marketing News
The 8 Major Players In CRM/CX Implementation Services, 2019
Featured
What’s Changed: 2019 Gartner Magic Quadrant for CRM and Customer Experi...
Expert Insights
Resilience Is About Speed, Not Grit
Artificial Intelligence
Are CDOs Buckling Under the Weight of Expectation to Deliver Business Value?
Data Analytics & BI
Companies Are Cutting Jobs, But They Can’t Replace Knowledge
Artificial Intelligence
Resetting the Data Governance Narrative
Data Management
What Problems Do Data Governance Councils and Domain Forums Actually Solve?
Data Management
Strategy Meets Autonomy: How to Align People, Data and Agents
Data Analytics & BI
AI Needs to be Supervised
Artificial Intelligence
Why Can’t We Be Friends? AI Agent Collaboration in Data Engineering
Data Integration
The Curiosity Deficit: Why Tech Teams Are Getting Smarter but Less Innovative
Artificial Intelligence
AI Related Threats and How to Protect Against Them
Artificial Intelligence
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