New Research Shows Technology is Key for Increasing Employee Engagement

New Research Shows Technology is Key for Increasing Employee Engagement

New research from global employee engagement company, Reward Gateway, has revealed that the top three HR priorities for 2019 are increasing workplace productivity, increasing employee engagement and increasing employee retention. In order to do so, the research suggests that having HR tools that integrate into their current workplace technology is a key priority in 2019 for 89% of HR professionals.

The research, which surveyed 500 HR professionals across the UK, also found that a further 86% of HR professionals agreed that employee engagement would improve if their workforce had the technology to recognize one another on an ongoing basis. But when it comes to connecting employees, HR has an even bigger obstacle to overcome with an increase of disparate and mobile workforces.

These results come as no surprise, as HR professionals continue to struggle with mundane, manual processes that could be automated. According to the Gateway research, HR professionals state that they are spending 366.6 hours a year manually checking, responding to, and keeping up with, multiple HR applications. Many organizations are using different platforms for employee communications, recognition, applicant tracking, onboarding, and performance management; forcing all employees to access multiple apps a day. This lack of unification definitely poses an issue.

To help tackle this, Reward Gateway has introduced a range of product integrations with its employee engagement platform, to create a seamless user experience. This includes the integration of platforms including Google, Yammer, Azur, Slack, and BambooHR.

“Many companies have systems-of-record in place with up-to-date details on their employees. Creating and maintaining data in other systems, outside of this, often takes time and is prone to error, particularly in fast-moving businesses. Through our expanding integration partner network, we want to help our clients’ HR teams focus on what they want to do using our solutions: create an engaged workforce, remove the need for multiple login and security processes, and keep data secure,” said Will Tracz, chief technology officer at Reward Gateway.

Other alternatives

Talent Management Suites (TMS) are a type of technology that HR professionals use to manage employees in order to automate certain tasks and gain a competitive advantage. It can refer to standalone applications from niche vendors that specifically addresses one part of the employee lifecycle, such as a learning management system, or it can refer to a completely integrated software suite – also known as unified talent management technology.

There have been endless conversations, and volumes written about the convergence of HR and technology. In fact, a recent industry report shows that the market for HR technology solutions is around $40 billion globally. Yes, digitization of HR is here, but Piyush Mehta, Chief Human Resource Officer, Genpact, argues the trend shouldn’t be followed blindly. Below are her three reasons for implementing HR technology.

  1. To empower employees. We are in an era that revels in riding the wave of cutting-edge technologies for empowering employees. But it has to make life better and easier for workers if it is to be truly useful. Digitized processes and a strong self-service orientation will revolutionize the employee experience by giving them quick, easy, and virtual access to get things done anytime and anywhere.
  2. To enable quick and informed decision making. Real-time employee analytics is becoming essential for any organization’s growth. Whether it is analyzing multiple sources of data in seconds, providing feasible solutions, or calculating the ROI on various employee initiatives, digital HR is the key to quick and informed strategy and decision-making. Additionally, with its ability to produce insights into the workforce, technology can help companies retain talent and spot employees who are likely to leave. The use of employee analytics allows HR professionals to have a richer and deeper understanding of employee needs and concerns in real-time.
  3. To make talent recruitment effective. Hiring is not just about acquiring the best talent, it’s also about elevating the experience of the people who are being hired, as well as the recruiters and organizations that are doing the hiring. HR and hiring teams can make this a reality by using advanced technologies such as AI and machine learning to enable digitized hiring and virtual onboarding—leveraging these tools to provide candidate analysis and insights.

Looking for more? Download our talent management buyers guide and check out the top-24 products available in the market with full page vendor profiles, key capabilities and questions to ask yourself and the vendor before purchasing a talent management solution. For those just starting the talent management software search process, this is truly the best resource to help get you going.

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Elizabeth Quirk

Liz is a leading enterprise technology writer covering Enterprise Resource Planning (ERP), Business Process Management (BPM) and Talent Management Suites (TMS) at Solutions Review. She writes to bridge the gap between consumer and technical expert to help readers understand what they're looking for. Liz attended Massachusetts College of Liberal Arts, where she obtained her Bachelor of Arts Degree in English and Communications. You can reach her at equirk@solutionsreview.com
Elizabeth Quirk

About Elizabeth Quirk

Liz is a leading enterprise technology writer covering Enterprise Resource Planning (ERP), Business Process Management (BPM) and Talent Management Suites (TMS) at Solutions Review. She writes to bridge the gap between consumer and technical expert to help readers understand what they're looking for. Liz attended Massachusetts College of Liberal Arts, where she obtained her Bachelor of Arts Degree in English and Communications. You can reach her at equirk@solutionsreview.com

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