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Accenture Announces Acquisition of Maihiro, CX/CRM Consulting Provider
Best Practices
Expert MarTech Predictions and Trends of 2020: OneSignal
Best Practices
2020: The Year of Experience
Best Practices
2020 CX Resolution: Creating a Customer-First Culture
CRM News
SugarCRM Releases New Customer Experience Products and Vision
Marketing News
38 Percent of Customers Think Brands Get Too Personal
Expert Insights
Why Every Organization Needs a Data Governance Council
Data Management
The Evolution of AI (And Why Humans Still Matter)
Artificial Intelligence
When Smart Gets in the Way
Artificial Intelligence
The Data Governance Comeback: Opportunities No One Saw Coming
Data Management
Resilience Is About Speed, Not Grit
Artificial Intelligence
Are CDOs Buckling Under the Weight of Expectation to Deliver Business Value?
Data Analytics & BI
Companies Are Cutting Jobs, But They Can’t Replace Knowledge
Artificial Intelligence
Resetting the Data Governance Narrative
Data Management
What Problems Do Data Governance Councils and Domain Forums Actually Solve?
Data Management
Strategy Meets Autonomy: How to Align People, Data and Agents
Data Analytics & BI
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