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Kustomer

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What’s Changed: 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center

The editors at Solutions Review highlight what’s changed since the last iteration of the Gartner Magic Quadrant for the CRM Customer Engagement Center …

July 9, 2021CRM News, Staff Pick Read more
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Facebook Announces Acquisition Of Kustomer CRM

                  Facebook recently announced its acquisition of Kustomer, a CRM startup that allows for …

December 4, 2020CRM News Read more
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Kustomer Releases New Report on Customer Service Efficiency

Kustomer has recently announced new data on the state of the customer service industry which underscores the need for greater efficiency, particularly …

July 2, 2020CRM News, Featured Read more
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What’s Changed: 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center

The editors at Solutions Review highlight what’s changed in the 2020 iteration of the Gartner Magic Quadrant for CRM Customer Engagement Centers and provide …

June 12, 2020Best Practices, Featured Read more
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Kustomer Acquires Reply.ai to Improve Intelligent Automation

Kustomer recently announced that it has signed an agreement to acquire Reply.ai, a customer service automation company founded in 2016 that helps companies …

May 15, 2020CRM News, Featured Read more
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Kustomer Announces Rollout of AI-Powered KustomerIQ

Kustomer has recently announced the broad rollout of KustomerIQ, its artificial intelligence engine embedded across the Kustomer CRM platform. Kustomer IQ …

April 16, 2020CRM News, Featured Read more

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