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Salesforce Introduces Solution to Aid During the COVID Crisis

Salesforce has recently introduced Salesforce Anywhere, which brings together powerful new technologies and platform services to help organizations boost their productivity and customer success during this unprecedented time. The …

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Kustomer Releases New Report on Customer Service Efficiency

Kustomer Releases New Report on Customer Service Efficiency

Kustomer has recently announced new data on the state of the customer service industry which underscores the need for greater efficiency, particularly today's rapidly shifting business environment. The report surveyed over 120 …

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What’s Changed: 2020 Gartner Magic Quadrant for CRM and Customer Experience Implementation Services

What’s Changed: 2020 Gartner Magic Quadrant for CRM and Customer Experience Implementation Services

Analyst house Gartner, Inc. recently released the 2020 version of its Magic Quadrant for CRM and Customer Experience Implementation Services. Gartner defines the CRM and customer experience (CX) …

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