The Biggest CRM News Items During the First Half of 2021
Our editors have curated a list of the biggest CRM news items from the first half of 2021, as highlighted on Solutions Review. The interactions between a …
CRM News
SugarCRM Expands its SugarPredict AI Capabilities with New Features
SugarCRM recently announced that it has added its SugarPredict AI solution to SugarLive, its multichannel customer communications application, and has …
6 Major Players in CRM Customer Engagement Center Platforms, 2021
These providers have recently been named major players in CRM customer engagement center (CEC) platforms for 2021 by analyst house Gartner, Inc. Organizations …
Salesforce Announces the Launch of Marketing Cloud for Nonprofits
Salesforce.org has announced the launch of Marketing Cloud for Nonprofits, a marketing technology platform designed to help nonprofits of all sizes provide …
What’s Changed: 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center
The editors at Solutions Review highlight what’s changed since the last iteration of the Gartner Magic Quadrant for the CRM Customer Engagement Center …
CRMNEXT Raises $16-Million in Series B Funding for its Global Expansion
CRMNEXT has announced that it’s raised $16 million in a Series B funding round. The company plans to use the funds to accelerate its global expansion …
Salesforce Introduce New Innovations and Low-Code Tools to its Platform
Salesforce recently announced the “next generation” of features coming to the Salesforce Platform. The update was announced at …
Qualtrics Announces Four New Customer Experience Solutions
Qualtrics has announced four new solutions to help B2B and B2C companies innovate their digital channels and use a combination of customer feedback and …
Bigin, Zoho’s CRM Platform for Small Businesses, Launches New Features
Bigin, the CRM for small businesses from Zoho, recently launched new features and updates for its platform to coincide with its first anniversary. The latest …
Salesforce Reveals New Innovations for its Digital 360 Platform
Salesforce recently announced a new series of innovations for its Digital 360 platform, which combines Salesforce’s Marketing, Commerce, and Experience …