Kustomer Releases New Report on Customer Service Efficiency
Kustomer has recently announced new data on the state of the customer service industry which underscores the need for greater efficiency, particularly …
Anna Birna Turner
Anna is an enterprise technology writer covering Marketing Automation, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP). Feel free to reach out to her at any time at abturner@solutionsreview.com
What’s Changed: 2020 Gartner Magic Quadrant for CRM and Customer Experience Implementation Services
The editors at Solutions Review highlight what’s changed in the 2020 iteration of the Gartner Magic Quadrant for CRM and Customer Experience Implementation …
Gartner Names Five 2020 Cool Vendors in CRM Customer Service and Support
Gartner’s newest research highlights four 2020 Cool Vendors in CRM Customer Service and Support that offer innovative alternatives in the marketplace. …
What’s Changed: 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center
The editors at Solutions Review highlight what’s changed in the 2020 iteration of the Gartner Magic Quadrant for CRM Customer Engagement Centers and provide …
Slintel Releases Free Sales and Marketing Product
Slintel has recently announced the release of its Starter Plan, a free product that allows users to get technology, company, and lead insights of over 66 …
ACMA Announces Launch of Brand New Medical CRM
The Accreditation Council for Medical Affairs (ACMA) recently announced the public availability of its medical CRM, ACMA Engage. This platform was designed …
WorkWise Announces Release of OnContact CRM 10.7
Workwise has recently announced its latest release, OnContact CRM 10.7 This update includes both Business Processes and Workflow business logic capabilities. …
Upland Software Announces Enhanced ESM Product Innovation
Upland Software has recently announced enhanced product innovation across its Enterprise Sales & Marketing (ESM) Cloud designed to make complex B2B buyer …
Salesforce Named Leading CRM Provider Worldwide by IDC
Salesforce recently announced that for the seventh consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest …
SharpSpring Releases CRM-Integrated Chatbots with Live Chat
SharpSpring has recently announced the release of SharpSpring Chatbots, a dynamic tool that can triple website conversion rates. This new feature makes it …